6win's Privacy Policy

This Privacy Policy ("Policy") sets out the terms governing data management between the authority operating the 6win platform ("6win", "we" or "us") and each member who uses this website ("you" or "user"). By using the 6winapp.cam website and its associated mobile application, you are considered to have accepted all terms of this Policy.

Alongside this Policy, it is important to read 6win's Terms and Conditions — as both documents together form the complete framework of the relationship between the user and the platform.

1. Scope of Data Collection

When you register with 6win, make a deposit, withdraw, or contact the support team, we may collect information from the following categories:

1.1 Information Provided Directly by You

• Full name, date of birth and national identity card number (for age verification — the platform is for persons aged 21 and above only).
• Email address and mobile number.
• The mobile number linked to your bKash, Nagad, Rocket or Upay account (not full financial account details).
• Username and password created by you.
• Information provided when submitting a support request via live chat or email.

1.2 Automatically Collected Information

• IP address, device type and operating system name.
• Browser version and preferred language setting.
• Time spent on pages, links clicked and navigation paths.
• Session data collected via cookies and similar tracking technologies.

1.3 Information Received from Third Parties

• Age and identity confirmation data from identity verification service providers.
• Where applicable, information from regulatory databases as part of the anti-money laundering (AML) process.

2. Purposes of Data Use

6win uses collected data only for the following legitimate purposes:

• Account Management: Processing registration verification, login security and account recovery.
• Transaction Processing: Confirming deposits and withdrawals via bKash, Nagad, Rocket and Upay, and maintaining records.
• Age and Identity Verification: This platform is not for persons under 21 — registration details are verified to confirm this.
• Customer Support: Providing accurate responses to your complaints and questions through 24/7 live chat and email support.
• Bonuses and Promotions: Correctly applying eligible offers based on your deposit and gaming history, such as the 200% welcome bonus or weekly reload offers.
• Fraud Prevention: Detecting unusual transactions or multiple accounts to maintain platform security.
• Service Improvement: Analysing user navigation data to improve website functionality and experience.
• Communications: Sending important security notices, policy change notifications and account-related updates.

3. Data Storage and Security Methods

6win follows industry-standard technical and administrative measures to keep your data secure.

3.1 Encryption and Technical Security

SSL (Secure Socket Layer) technology is used on our website and application, encrypting all data transmission between your device and our servers. Passwords are never stored directly — they are kept only as encrypted hashes.

3.2 Access Control

Only staff members who require access for their work are granted access to your personal data. Every access event is logged and regularly audited.

3.3 Data Retention Period

All data is retained while the account is active. After an account is closed, financial transaction records and identity verification data may be retained for as long as required to meet applicable legal obligations.

4. Data Sharing and Third Parties

6win never sells your personal data or shares it with third parties for commercial purposes. However, data may be shared in specific circumstances:

4.1 Service Provider Partners

Only the minimum necessary data is shared with selected technology partners for transaction processing (bKash, Nagad, Rocket, Upay), identity verification and technology infrastructure management. These partners work on behalf of 6win and may not use this data for their own purposes.

4.2 Legal Obligations

6win may be required to disclose data as part of a court order, a legitimate government investigation or a legal process. Where possible, we will notify you in advance.

4.3 Business Transfer

In the event of a business merger or acquisition, user data may be transferred to the new owner; however, the new party will be bound to provide equal or greater protection to that described in this Policy.

5. Cookie Policy

The 6win website uses cookies and similar tracking technologies. Cookies are mainly of three types:

• Essential Cookies: Required to keep login sessions active and to ensure security. Disabling these will prevent the site from functioning properly.
• Functional Cookies: Used to remember your language preference, display settings and information from previous sessions.
• Analytics Cookies: Anonymous statistics collected to understand which parts of the site users visit most. This data is not personally identifiable.

You can manage cookies from your browser settings. However, disabling essential cookies may cause difficulty using some services.

6. User Rights

6win recognises that you have clear rights over your own data. You may exercise the following rights at any time:

6.1 Right to Access Your Data

You may request a copy of the data we hold about you. Email the support team with this request and it will be provided within a reasonable time.

6.2 Right to Correct Your Data

If your profile contains incorrect information, you may request a correction. Changes to name, date of birth or identity-related information may require additional verification.

6.3 Right to Close Your Account

You may request to close your account at any time. Once any pending transactions are settled, the account will be deactivated. Some data may be retained for a set period due to legal obligations.

6.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can unsubscribe from settings or notify the support team.

7. Responsible Gaming and Data Protection

Responsible gaming is part of data protection at 6win — by monitoring your gaming behaviour, we can identify potentially problematic patterns and offer support. Our Responsible Gaming Guidelines provide details on self-exclusion, deposit limits and taking breaks. This information is used solely for your protection and for no other purpose.

8. Protection of Minors' Data

All services at 6win are for persons aged 21 and above only. We do not knowingly collect any personal data from minors. If a minor is found to have registered, their account will be closed immediately and all collected data will be deleted.

9. Response to a Data Breach

If a data security breach occurs and poses a risk to your rights and interests, 6win will notify affected users as quickly as possible. The notification will include details of the nature of the breach, the potential impact and the steps we have taken.

10. International Data Transfers

6win's servers and technology infrastructure may be located in various countries. Your data may be transferred outside Bangladesh; however, equivalent protection measures are ensured in such cases. SSL encryption and other security protocols remain active during data transfers.

11. Policy Changes and Updates

6win may update this Privacy Policy from time to time. If any significant change is made, a notification will be sent to your registered email and the "Last Updated" date at the top of the page will change. Continued use of the site after any change will be considered acceptance of the new policy.

12. Contact Us

If you have any questions, requests or concerns about this Privacy Policy, please contact us. Our support team is available 24/7 in Bengali and English.

• Live Chat: Contact us directly from the chat window on the website
• Email: [email protected]

To learn more about us and see the company profile, you can read the About Us page.